Living Without Our Cats

Right now I’m in Singapore and my cats are in the Philippines.  We transported them there earlier this month by plane, but had to return to Singapore briefly to wrap up some loose ends.

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So, I thought to myself that this would be a great break!  No need to scoop cat turds.  No need to check their food and water.  No need to constantly sweep up cat hair and litter.  No cats on my head, or doing gymnastics and singing competitions while I’m asleep.

But, it’s just not the same without them around.

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There’s more to cats than just the drawbacks of having to look after them and every time we go somewhere on a trip I worry about them and miss them.  It’s even weirder now that I’m back here in Singapore, in a house where they used to live with us.

When I open the door I keep expecting to see them standing there waiting.  When I get in bed I keep checking to make sure I don’t accidentally kick a cat off the end of the bed while getting under the blanket.  In the morning I keep expecting to find a cat sleeping next to me.  When I see something laying on the bed or the floor out of the corner of my eye, I mistake it for one of my cats.

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For all the trouble and drama they create, I miss having them around.  I’m looking forward to getting back to the Philippines so I can play with them, brush them and torment them on a daily basis again.

Our cats really are part of the family.

Cat Export – Complete! But… Minor Disaster At The Airport!

Cats in Changi Airport

So, the great saga of exporting cats from Singapore is now complete, but it ended in near disaster.

Everything was going great.  We got up on time.  We got to the airport on time.  The Philippine Airlines attendants saw us in the line and pulled us into the business class line to have the cats taken care of.  We wound up paying 330 SGD for the cats to get on the plane.  The rate was about 20.50 SGD per kilogram.

Then, they were tagged and wheeled away in their carriers.  We were assured that they would be taken good care of.  I’m not sure where things went wrong, but I think it must have been with the ground crew that loads the planes.

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We were already on board and seated when we looked out the window and saw one of those baggage trucks with the cat carriers pulled up alongside the plane.  I even took a photo, thinking it was neat that we had such good seats for watching them get put on the plane.

That’s when disaster struck.  We saw a guy holding up a broken carrier.  The carrier was broken in the middle.  I don’t know how they managed to do it, other than to think that maybe they put something too heavy on top of the carrier and it caused it to fall apart.  Why would they be putting something heavy on top of a cat carrier that has a live animal in it in the first place?

A guy bolted out of view, presumably chasing Marble.

I thought I was going to have a heart attack.  I put all that effort into securing my pet’s passage to the Philippines and she almost ran off into the airport somewhere, to meet who knows what kind of fate.  I ran back out of the plane and into the boarding area to ask the women there just what was going on.  I told them what the situation was, and that I saw the empty carrier and pressured them to get everything taken care of.

My wife called me on my mobile from her seat in the plane and said that she saw them bringing the carrier back with Marble inside of it.  The attendant then talked to someone on her walkie-talkie and confirmed what my wife had said.  So, relieved, I went back down the boarding ramp and back to my seat.

That wasn’t the end of the drama though.

There was some banging around under the plane and I started to wonder just what the hell they were doing to my cats.  Then, about 5 minutes later they began to unload all of the cargo from the plane.  They had broken the carrier again and Marble was running amok under the plane.

I offered to go under the plane myself and secure the carrier because I figured I’d have an easier time of it than they would, but they said that for security reasons they couldn’t let me do that.  So, we sat there.  Eventually the pilot made an announcement about why we were still sitting there 30 minutes after the plane was supposed to have taken off, and everyone got a good laugh out of it, but I didn’t think it was all that amusing.  I was worried about my cat.

At about 11:30 AM, 45 minutes after the plane was supposed to take off, they finally had Marble secured in her carrier, the cargo reloaded and they were closing the plane doors.

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I spent the entire flight worrying about how my cats were.  After a fiasco like that, I didn’t have much confidence in the airline’s ability to handle my pets properly.

Thankfully, things went incredibly smoothly in Manila.  We rushed off the plane to the baggage area, but our cats still beat us to the baggage claim area.  It seems like NAIA knows what ‘Priority’ tags mean.  It means take care with these animals, and move them along quickly, rather than put heavy stuff on the carrier and crack it open.

By the way, this is what the carrier looked like after the ‘fix’ at Changi Airport:

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Anyway, the paperwork was done in a matter of minutes.  We didn’t even have to take the cats anywhere.  The workers came to us and helped us get through the paperwork while I was pulling our luggage off the carousel.  That’s some good service!

The cats were a little terrified, but when we got into the taxi the quiet and the air conditioning put them right to sleep, all the way to Antipolo.

Stay tuned for more updates on how the cats are adjusting to their new home!

Cat Export Preparations Update #7

Monday night the AVA health certification was approved, so I immediately got online and made my payment.  I didn’t want to run into any hang-ups with my card not working properly in some scanner at a government office.  I didn’t have time to take chances.

I did have time to sleep in a bit though.  Not intentionally of course, but I’ve been so exhausted from running around preparing for this move and from stress that I just slept for about 12 hours straight that night.  When I finally got out of the house it was around 2 PM already.  I went directly to Tanjong Pagar to pick up the certification.

I was expecting it to be pretty hard to find.  I actually had my iPhone out with the Maps application running.  It was kind of ridiculous though because there I was, walking down the street with my face glued to my phone, trying to figure out when I’d be close to the Ministry of National Development building.  The thing wasn’t reading quite right because when I looked up, there it was right in front of me.

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It’s a pretty massive building that’s hard to miss.  I could’ve seen it from the MRT station if I wasn’t so busy trying to use my iPhone’s Maps.

The process of picking up the health certification was painless.  I was in and out of the office in about 10 minutes.

It took a little more effort to find the Philippines Airlines office at Parklane Mall.  You have to show them your documents at least two days before your flight so they can fax them to the terminal office and, presumably, have proper arrangements made on the aircraft.

I’d never been to, or even heard of, Parklane Mall before so I had looked it up on Google Maps before leaving the house and, once again, I was walking with my face glued to my iPhone screen.  And… once again, I was standing there looking at that screen, trying to figure out where I was in relation to the mall when I looked up and was staring at the entrance.  In my defense, the entrance to Parklane Mall is kind of hard to pick out from the rest of the storefronts in that area.

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The entrance is between the DBS and McDonald’s signs in this picture.  Hardly the average mall entrance in Singapore.

Anyhow, I wasn’t quite prepared for what all the agent wanted to know at the office there.  He wanted to know the dimensions of the carrier, if it was IATA approved, its weight and the weight of my cats.  He wanted to see the credit card I’d used and of course he wanted to see the documentation.  He made copies of the export permit, import permit, and AVA health certification.

I wound up leaving their office at 5 minutes to 5 PM, which is when they close, so I made it, but barely.

If I could go back in time and reschedule this all, I would set it up so that my flight was on a Sunday.  Having that weekend, a holiday weekend no less, in the middle of the 7 days leading up to our flight, cramped our available time for getting things done for the cats.  Everything has to be done within a certain amount of time leading up to the flight.  Some of the documents are only good for 7 or 10 days.

Anyway, I’m glad that stress is over.  Now we just need to show up at the airport with them in the morning.

The next post you see on this blog will be published from the Philippines.  Hopefully I’ll have a happy tale to tell about our cats’ first trip on an airplane.  By then I’ll have all the information I need to complete my step-by-step guide on importing cats to the Philippines from Singapore as well.  I’ll be publishing that on my ‘Philippines’ blog.  You can find the link to it at the bottom of the sidebar.  I got it going but haven’t posted much to it yet.

Take care, and see you on the other side!

Cat Export Preparations Update #6

Things are going right on schedule.  We had kind of a hang-up on Saturday with taking the cats to the vet because it was a public holiday.  I didn’t even realize it!  The vet was closed.  Someone let me know on Friday night.  Coincidentally, it was the person that recognized me from my blog at Teadot.  She noticed the blog post and contacted me on Twitter.  Apparently, we’d chatted a bit on Plurk before I stopped actively using the service.  I guess social media paid off for me this weekend, because it saved me a wasted trip to a closed vet.

Thanks @_rasyidah!

It turned out to be a blessing in disguise.  The vet we were going to take the cats to wanted 104 per cat for the rabies shot and health certificate, but when we called around we wound up finding a vet that would perform the same service, including an application of Frontline to meet the “treated for external parasites” requirement for import to the Philippines, for only 84 dollars per cat.  That’s 60 bucks in savings.  Plus, the clinic was closer so we saved on taxi fare too.

I’ll list the places we went in my “roll-up” post on how to import cats to the Philippines from Singapore later, on my Philippines blog.

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We really had to get the cats to the vet over the weekend to fit our timeline.  Immediately after returning home from the vet, I filled out the online form with AVA to have the certificates converted to AVA certified versions.  That included scanning them and uploading them along with the application.

So, after this I still have to go pick up the certificates from the AVA, which will hopefully be available by tomorrow afternoon, and then take them to the Philippines Airlines office to present to the customer service officers there.  They require that you show them the paperwork before they allow you to board their planes with pets.  I suppose it’s a good policy, but it adds a bit more stress.  The health certificates have to be obtained within 7 days of arrival at your destination and you have to show it to the PAL office no later than two days before the flight.  It creates a sort of time-crunch that we’ll hopefully get over without issue.

As for the cats themselves, this trip was a little less traumatizing for them I think.  On their last trip to the vet we were in a much noisier area, with a lot of traffic and then to cap things off we got caught in one of Singapore’s flash rainstorms that left us pretty drenched.  They did panic a bit when a dog the size of Marmaduke came into the vet, but I don’t blame them.  That thing kinda worried me too.  I’m sure it outweighed me by about 30 pounds.  It was HUGE.

So, that’s it for now!

Total damages so far: 1075 SGD

Total to go (approx.): 260 SGD

Cat Export Preparations Update #5

It’s almost time to go and rather than winding down, things are winding up, especially our stress level.  There are only a few things left to do, in regards to the cats, but it’s still troublesome.

On the 28th, the carriers showed up as scheduled, which was a relief.  It’d be time consuming to try to get a refund and then go elsewhere.  The cats don’t seem to mind them.  In fact, as soon as I put them in the room, they wanted to investigate.  I read that it’s best to let your cats get comfortable with the carriers so they’re more at ease during the trip.

So, what’s left?  Tomorrow I have to take the cats to get their rabies shots and health certificates.  Immediately afterwards I need to file those health certificates along with an application to have them converted to AVA health certificates.  Those should be ready to pick up on Monday.  Immediately after picking them up I have to go to the Philippines Airlines office and present the documentation to them.  They won’t let the cats on the plane without me performing that step first.  They want to verify the documents and make sure everything’s legal.

My stack of paperwork involving the flight and these cats is growing…

Stay tuned for more updates tomorrow!

Cat Export Preparations Update #4

Another piece of the puzzle has fallen into place.  I was having an issue getting the export permit from Singapore because I couldn’t get the AVA’s site to work.  It was a mix of problems that started with the site being horrible in terms of navigation and ease of use.  It was harder than it should’ve been to find the information I needed and then to find the form.

The form itself was the next problem.  The AVA has sacrificed ease of use for practicality and merged the export and import permit for both personal and business use into one form.  To further complicate matters, many items that don’t pertain to people looking to export personal pets are marked with a red asterisk, inviting you to try to fill in the box with some sort of data since you assume it’s required.  Then, when the data is erroneous, you’re not allowed to proceed.  It took me a few phone calls and some waiting to get past that hang-up.

Once I knew what was going on it was no problem to get the form filled out and submitted.  That was Friday.  Today I checked the form status and saw that it was approved so I was then able to make payment through the AVA’s site.  Once I did that the download link was unlocked for me.  I downloaded the export permit in pdf form and then printed it out.

So now we have the import permit, export permit, tickets for Philippine Airlines, and the cats have had their first round of vaccinations.  Next up is a return to the vet sometime between the 29th and the 3rd for rabies vaccinations and the health certificate.  I may get them the 1 month boosters while we’re there as well to save hassle later.  I don’t know if that’s possible though because I’m not sure if there might be a reaction between all the vaccines.  Guess I’ll ask the expert when I get there.

I’ll also have to give them all a dip in flea & tick treatment shampoo and get my wife to cram a dewormer pill down their throats.  She’s much better at it than I am.  They always spit it out when I try to do it, but they don’t give her any trouble.

We’re still waiting on the replacement cages to show up on the 28th as well.

Relocating pets is a serious pain in the butt and requires a lot of double-checking to make sure things are done, but it’ll be worth it when they’re all sitting at the window staring out at the Philippine and enjoying the space and privileges they’ll have in their new home.

Total cost for export license

: 50 SGD! Yay!

Total damages so far: 820 SGD

Total to go: approximately 500 SGD (I realize that’s higher than before, but I must have miscounted somewhere. 300ish for rabies & health certificates and about 200 for airline shipping, rough guesses.)

Tampines (Edit: Pasir Ris) Library Groups Cats in With Roaches and Rats On Poster

Mobile Photo 25-Apr-2010 PM 06 44 39 This poster is on display in the Tampines Pasir Ris Public Library branch.  While I wholeheartedly agree with the message, that it takes everyone to keep the city clean, I disagree with the images used to portray the negative consequences.

This poster implies that cats are disgusting pests, on the same level as roaches and disease carrying rodents.  Cats are not in the same category of animal.  Cats are domesticated house pets and have been for thousands of years.  In ancient Egypt, when a household’s cat died, the owners would shave off their eyebrows as a sign of mourning.

While I’m not suggesting that we start shaving our eyebrows off to protest cat culling in Singapore, I do want to call attention to the fact that it’s not proper to reinforce the negative perception of these animals.  The person who created this poster was even sly enough to use a black cat, which has always been associated with bad fortune, to add dramatic effect and further create a negative opinion of cats in the general public.

What’s truly ironic about this poster is that cats are Singapore’s greatest defense against the real pests, as mice are a stray cats natural prey.

A clean city may be a reflection of moral and civic values, but kindness to animals is a much better indicator.

“The greatness of a nation and its moral progress can be judged by the way its animals are treated.” ~ Mahatma Gandhi

Cat Export Preparations Update #3

Well, we’ve encountered two hang-ups.  One isn’t so bad and one is making me want to claw my face off from frustration.

I received the airline certified cat carriers this afternoon but there was a problem.  They were smaller than what I’d thought when I originally bought them.  They looked roomy and more than adequate when I was in the store, but when I put one down and stuck Dapper in it, it was obvious that it was not going to be appropriate, or even acceptable by the airline.  Dapper could barely fit inside, couldn’t turn around and couldn’t even stand up.  Maybe it’s because she’s so fat, but regardless, I had to jump in the shower and take them back to the store for an exchange to the next bigger size.

When I went up there I was a little worried about how the whole thing would go.  I’d never tried to exchange anything in Singapore before and while it would be an easy swap process in the US, you never know when it comes to Singapore retailers.  Thankfully, this standard of exchange is in use here in Singapore as well.  I just had to show that the carriers were still in new condition, with the packaging on them, and present the receipt and it was a quick process to request a “top-up” to the next size.

So, I was able to bring home one carrier in the next higher size and I’ll have to wait until next week to get the other two.  I imagine it’ll take 7 days again, which means I’ll get them on the 28th, just in time to take them to the vet on the 29th for their rabies shots and health certificates.  I’m glad I bought those other cages when I did, leaving myself room for fixing this sort of mistake.  I’m also glad that the people at PetLover’s were pleasant and quick to help me out with the exchange!

That was the easy fix problem.  The next problem is the one that has me banging my head against my desk.  Well, not literally, but I want to.

Part of the process of getting my cats out of Singapore is requesting an export permit from the AVA.  Getting an import permit from the Philippines BAI was as simple as sending an e-mail with the details of the cats, the shipping method and date of arrival.  There was a slight hang-up due to technical issues but once we contacted them we had it back on the same day by e-mail.  The AVA is proving to be much, much more difficult.

When you go to their site there are clear links for export permits for personal pets, and it indicates that you can fill out a form online for two day processing of your request.  The problem here is that all of the links point to an online form that seems to be geared towards businesses.  There is no personal form that I can find.  The form we keep getting directed to requests some business identification number and another number I don’t recall right now, but either way, you can’t progress past the first page of the request form without filling those in.  We obviously don’t have them, and the average person wouldn’t have them either.  I keep getting the feeling that I’m looking at the wrong form, but no matter how many links I click I always wind up on that one.  My wife tried with the same results.

So, tomorrow I’m going to have to call up the AVA and figure out what the deal is.  I hope they don’t tell me something that’s going to make me throw my phone through the wall.  This process has already been stressful enough, both on my wife and I, and on my wallet.

This whole process has been a real lesson in how difficult an international move really is.  Before this, any time I’d ever moved I’d had it all arranged by the military.  Well, except for my coming to Singapore in the first place, but when I did that I gave away my furniture, electronics, and anything I couldn’t immediately use to my family, packed a few suitcases and hopped on a plane.  I suppose this wouldn’t be too much different, except for there being two of us now, if not for our cats, but we aren’t about to abandon them either.

Anyhow, the “top-up” on the carriers wasn’t free, so here’s the update:

Total damages so far: 770 SGD (approximately)

Total to go: 380 SGD (approximately)

Cat Export Preparations Update #2

We are well under way!

Last week I went to the pet store in White Sands and found IATA certified Ferstar travel carriers that will meet our needs.  They were a bit pricey at 75 bucks apiece, but since they’re airline certified I know we’ll be able to use them multiple times in the future, since the Philippines isn’t a destination so much as another stopping point to learn and enjoy life.  I opted for home delivery both because it was free and because they didn’t have 3 carriers on hand.  They had to order them from their warehouse.  A few days later I got a call saying that the carriers would take a bit longer to come in because they had to be ordered from overseas.  That’s a little troubling, since I don’t have a lot of time to play around with anymore.  They’re supposed to arrive tomorrow, so here’s hoping it pans out alright.  When we get them in, I’ll be sure to throw up some photos of the carriers and point out some of the details.

Beyond that, I called up Philippine Airlines to discuss having the cats transported along with us.  The procedures are fairly simple.  You book your tickets and then within two days prior to the flight you have to go down to their office to provide them with a copy of the export permit, import permit and health certificate.

If you’re wondering, cats (and other pets) can’t ride on the budget carriers.  You have to take one of the full fledged airlines and the only two offering the service between the Singapore and the Philippines are Singapore Airlines and Philippine Airlines.  The difference in ticket prices between SIA and PAL was about 400 SGD, so we went with the cheaper option.

Total cost of the carriers: 213 SGD (after PetLovers members discount of 5%)

Total difference in cost between premium airline tickets and budget tickets: roughly 400 SGD

Total ‘Damages’ So Far: 713 SGD (approximately)

Total to go: 380 SGD (approximately)

Stay tuned for more updates!  Also, I’ll later be compiling all of the details into a more refined post for a good walk through on how to bring cats from Singapore to the Philippines.

Cat Export Preparations Update #1

So, last month I mentioned the astronomical costs associated with taking our cats with us to the Philippines and detailed exactly what some of those costs are.  Today, we had the opportunity to take that list down a notch by getting our cats their first round of vaccinations.

We had to do some searching around for good pricing.  I was really surprised by how much prices on the same set of shots varies from vet to vet here in Singapore.  The low end was 21 SGD and the high end was 54 SGD.  We did the sensible thing and went to Clinic For Pets in Geylang, which was charging the lower amount.  It’s farther away, but since we were doing multiple cats at once it balanced out the extra taxi fare in the end.

The cats received a 3-in-1 shot that included Feline Rhinotracheitis, Calici-Panleukopenia, and Chlamydia Psitacci Vaccine.  Did you know cats can get Chlamydia?  I didn’t.  I recently found out that cats can carry a feline version of HIV too.  We were also given deworming tabs and a medical strength shampoo to apply to their coats to make sure any fleas, lice, etc are completely eradicated.  Those are supposed to be applied within 7 days of their departure, to be noted on the Health Certificate we have to get from the vet, which in turn has to be certified by the AVA.

There’s still a lot more to go in this process, but the fact that we’ve taken the first step is a relief.  Honestly, if not for these cats I could just buy a ticket and board a plane, but I’m not the kind of cruel bastard that just dumps my cats when it becomes inconvenient.

Total ‘damages’ so far: 108 SGD (shots, tablets, shampoo, taxi fare)
Total to go: Roughly 780 SGD

As for the cats themselves, they seem to be taking it pretty well.  They didn’t much like the ride to the vet, but they were quiet while there and on the way back home, even when we got caught in a deluge of rain while trying to hail a cab.  Dapper still seems a little shook up and is seeking refuge in the dirty laundry basket along with my smelly socks and used underwear.  I don’t know why but she really likes it in there.  I think the noise and all the stuff going on around her while she was in the carrier rattled her nerves.  She’s sensitive.  She grew up in an apartment on the 13th floor, so she’s used to things being quiet, peaceful and relatively unchanging.  Even now we’re on the 3rd floor so she looks out the window and watches things below her from a ‘safe’ perch.  She must have been really unhappy to actually be in the middle of everything with buses, trucks, and cars zooming by on the road and the train shooting past us overhead.  Poor thing.  I’m sure she’ll be fine in the morning!

I’ll keep a running log of updates on their status here on my blog, of course, and when it’s all done with I plan on writing up a detailed post about taking cats from Singapore to the Philippines, that way someone else can easily follow the steps without having to comb through so many different government web sites for information.  I’ll probably set that up as the first post on my Philippines blog, after I stop publishing to my Singapore blog.

Update: I rolled all of my blogs into just this one, so the last sentence above can be disregarded. For a detailed look at the export process from Singapore and the import process to the Philippines for dogs and cats, please see the following link:

http://www.bradleyfarless.com/importing-your-cats-to-the-philippines-from-singapore/

The above-linked page includes detailed information and examples of the web pages and forms used in the process.