Importing Your Cats To The Philippines From Singapore

Note: Most recently updated with new information on June 17, 2021. I very much hope that this proves to be a useful resource for anyone trying to get their pets out of Singapore and/or into the Philippines. Please keep in mind that a lot of the information is dated, but I’ve provided links to updated government websites where possible. Thankfully, a lot of the paperwork on the Philippines side can be done online through forms now, instead of having to contact actual people by email.


The process of importing cats from Singapore to the Philippines can seem like a lot of trouble, and it gave us a headache trying to figure out what is, and isn’t, necessary.  The embassy website for the Philippines and the website for BAI (when it’s even up) even had some contradicting information.  So, I’m writing this guide in the hopes that other people will benefit from my experience.

Picking an Airline

This is one of the most obvious things, but I thought it was worth mentioning because if you’re planning on taking pets from Singapore to the Philippines you only have two options: Singapore Airlines or Philippine Airlines.  The budget carriers don’t allow pets at all.

With both Singapore Airlines and Philippine Airlines, pets are transported in the belly of the plane as cargo.  Pets aren’t allowed in the cabin (in 2010, not sure about now).  Don’t worry.  My cats unfortunately went through hell prior to take-off, but they made it through just fine and are relaxing on my bed while I type this.

The real decision here comes down to how much money you want to spend.  Both airlines will get you to the Philippines.  Both airlines will carry your pets.  Philippine Airlines is quite a bit cheaper, though.

Picking your Carrier

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That’s not my cat at the top of the photo.  He’s a cat that lived in our building on the 6th floor somewhere, but came downstairs during the day to lounge around and people-watch.  He was checking out my cats, who were in the carriers, just prior to our boarding a taxi for the airport.

When you take your cats on a plane, an IATA certified carrier is required.  We used the Ferplast Atlas Deluxe 20 Open Top to ensure that our cats had proper ventilation during the trip.  Check out any of Pet Lover’s Centre’s many locations for a wide variety of carriers.  Be sure to ask if the carrier is IATA approved before buying it though or you may be disappointed later.

Vaccinations

Before starting the export process, you’ll need to make sure your cats have been immunized.  They don’t need to have been immunized more than once, so if they don’t have a booster shot that’s ok.  When we imported our 3 cats to the Philippines, they had all received their first shots less than a month prior to the flight date.  The shot you’ll have to get them is the standard 4-in-1 shot, which contains vaccines for feline rhinotracheitis, calici, panleukopenia, and chlamydia psittaci.  There is no specific time frame for when, in relation to your flight, these shots have to be received by your cats.  You just have to have them current.

One thing I would like to suggest is that before you head to your nearest vet, do some calling around.  Prices vary quite a bit in Singapore for the same veterinary services.  You can use the Singapore Veterinary Association site’s list of clinics as a good starting point to find a certified vet for your needs.  We lived in the East area of Singapore and found Clinic for Pets to have the cheapest rate on vaccinations, and Mount Pleasant Animal Medical Centre (Bedok) Pte Ltd to have the best rate on the rabies vaccinations and Health Certificates.  (More on that later in the post).

Philippines Pet Import Permit

Update (June 17, 2021):

Important update : pets being imported into the Philippines now require microchips. For more information, please see the Philippines Embassy in Singapore’s information page by clicking here: Bringing Pets to the Philippines

Update (March 12, 2019):

I’ve been made aware that requesting an import permit, or import clearance, from the BAI is now done through the BAI web portal (link updated 6/17/2021).

Detailed instructions on how to do this are found in the PDF below, which was created by BAI:


Previous application process:

Within 60 days prior to your flight you’ll have to request, either in writing or by e-mail, an import permit from the Bureau of Animal Industry (BAI).  The BAI website has been down recently for upgrading and the email address that is listed on the Singapore embassy website is incorrect.  We were actually told (after a month of waiting) that the email address listed there is not used and won’t return an invalid email address message to your inbox.  To actually get a message to BAI via email you have to use the following email address: quarantine_bai@yahoo.com [Commenter “Allem” alerted me to the fact that the previous email address is no longer valid, and recommended the following: baiquarantine@hotmail.com].  The point of contact at that email address is either Maynard Lagmay or Virgie Tesoro, both of which were very helpful in sending us our import permit.

[Update (Feb 18, 2013): The BAI has a new webpage with a contact form and updated phone numbers: http://www.bai.da.gov.ph/index.php/contact-us ]

The written request for the import permit is very informal.  Just write a standard business letter requesting the permit.  Include the following details about your pets:

  1. Type of animal (cat, dog, etc.)
  2. Number of animals. (If more than 5, they will have to be inspected at the quarantine site).
  3. Breed
  4. Gender
  5. Age
  6. Coloration
  7. Date of arrival

The permit is usually mailed I think, but due to our circumstances (the incorrect email address) they helped us out by scanning and e-mailing the import permit to us.  When you get it, it should look like this:

Republic of the Philippines Veterinary Quarantine Clearance to Import Dogs and Cats (List of Requirements for Importing Cats and Dogs Included in Document)
Republic of the Philippines Veterinary Quarantine Clearance to Import Dogs and Cats

The import permit will be valid for 60 days you don’t have to worry about making any payment until you land in the Philippines.  As you can see from the example permit above, you’ll be charged 350 PHP on arrival if you have 2 cats or less, or 650 PHP if you have two cats or more.

Singapore Pet Export Permit

Update (June 17, 2021):

A checklist is now available from Singapore’s Animal & Veterinary Services, which can be found by clicking here: Preparing to Leave Singapore.

Detailed instructions from Singapore’s Animal & Veterinary Services on how to apply for the export permit:


Within 30 days prior to your flight, you’ll have to request an export permit from Singapore’s AVA (no longer exists as of 2019) AVS (Animal & Veterinary Services), which will cost you 50 SGD (in 2010 with multiple cats allowed on one permit). 

This export permit is independent of the Veterinary Health Certificate and you request it (and should request it) prior to getting your Health Certificates done.  Getting the export permit is as simple as filling out an online form, which you can get started on by clicking this link (link updated June 17, 2021).


Information below in this section is probably all outdated at this point:

Once the page loads, scroll down until you see this:

AVA Export Pick

As indicated in the image above, pick the situation that applies to you.  Both options will lead to the same form, but if you’re not a foreigner you’ll have to enter your SingPass to proceed.  Getting a SingPass is as simple as going to the CPF Building in Tampines.  It takes about 5 minutes and you’ll leave with the SingPass in your hand.

Either way, you’ll be presented with a disclaimer that you’ll have to agree to and then you can begin filling out the form.  The form is simple but it can be confusing at times.  The same form is used for all situations, as well as importing and exporting, so the key is to just fill out the sections that apply to you and your situation.

Here’s an example on the first page of the form:

Form Example

On the first page, as an individual exporting personal pets, the bottom details don’t apply.  Don’t enter anything into the fields at the bottom of the form will fail in the end.  The best thing to remember is that just because it has a red asterisk, it doesn’t mean you have to fill it out if that box doesn’t apply to you.

In the end, you should be presented with a confirmation page (step 7) that looks something like this:

AVAConfirmationPageEdited

The following day, you can go back to that first page where the green links are and click on “Enquire on my Application’s Status Now”, or just click here.  You’ll be required to give the Application Number from the Submission Page, which comes after the Confirmation Page above, so be sure to write that down.  It’ll be a long number that starts with a letter, like this one:

AVASubmissionLastPageEdited

In the following screen you’ll be able to see if your permit is processing, approved or denied.  Once it’s approved, payment is simple.  You follow the link at the beginning of this post to go back to the AVA page with the green links and this time click on “Pay for my New Licence now”, or just click here.  The payment is handled by a third party, but the payment should credit instantly.  It did for me!  They accept NETS and MasterCard.  I can’t remember if I saw a Visa logo or not.

After making your payment you’ll be directed to a page where you can download your Export permit for printing.

Health Certificates & Rabies Vaccination

When you’re 7 days out from your flight, you’ll have to take the final steps to ensure your cats are ready to go.

One thing you’ll have to consider is whether or not to get your pet a rabies vaccination.  This is one of the points where I got a bit confused, because some sources I read said it was required, and others didn’t.  I played it safe and got my cats their rabies vaccinations.  Technically, I don’t think it’s required because rabies has been eradicated in Singapore.  However, there are rabies in the Philippines and if I was going to put this much effort into bringing them with me, I didn’t want them to get sick and die after arriving safely.  The rabies vaccinations cost me 48 SGD apiece.

To get our Health Certificate, we went to Mount Pleasant Animal Medical Centre in Bedok.  The vet will inspect your cat to make sure they don’t have any weird bumps, open wounds, or signs of any infectious diseases.  If they appear to be in good shape, she’ll authorize the counter clerk to print up a health certificate, which she’ll sign.

Before she does that, ask her to apply Frontline to your cats and have it annotated on the health certificate.  One of the requirements for importing pets into the Philippines is proof that they’ve been treated for parasites.  I actually forgot to have her administer dewormer and annotate that as well, but we had some on hand to administer to the cats when we landed at NAIA, in case they asked.

Your journey isn’t over quite yet!

Update (June 17, 2021): The Philippines Embassy in Singapore’s website now reads:

Obtain a Veterinary Health Certificate issued by a private veterinarian by bringing your pet to any AVA-licensed veterinarian for examination.

https://www.philippine-embassy.org.sg/the-philippines-2/bringing-pets-to-the-philippines/

So, it seems that you no longer need a certificate issued by the AVS (new AVA), but just one issued by an AVS-licensed veterinarian. I would double-check with the Philippines Embassy or by contacting the BAI directly to be sure. Or, you could play it safe and just apply for the AVS Veterinary Certificate.

Importing pets to the Philippines from Singapore requires an AVA Veterinary Health Certificate, which is 23 dollars per certificate (with multiple cats allowed on one certificate).  Once you have your regular health certificates, you need to scan them and then head back to the AVA’s site to request the AVA certificate (link updated June 17, 2021).  Click that link, scroll down and you’ll see the following:

HC Capture

Filling out this form is similar to filling out the export request form.  It also offers the same method of payment.  There’s just one catch.  You have to pick this one up in person.  The AVA Veterinary Health Certificate comes with a special watermark that only certain printers can properly reproduce.  An average printer will print the form, but it will have a watermark that says “copy copy copy” in a ring, instead of the proper image.  The airline you choose and Customs in the Philippines will require the original.

At some point while filling out this form you’ll see a check box that you either select or de-select to indicate that you’ll pick it up in person.

When you’re ready to go pick up your form, head to the Tanjong Pagar MRT station (EW15 on the Green Line).  Exit towards Maxwell Road and you’ll find yourself at an intersection with Maxwell Road crossing just in front of you.  Cross the small street just to the left of the MRT exit and follow Maxwell Road.  After about one block you’ll see the Ministry of National Development across the street, with a pedestrian crossing leading right to the front doors.

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Go up to the second floor, hang a right at the information desk and you’ll walk right into the office.  You should leave with a form that looks like this:

ava veterinary certificate 2010-001
ava veterinary certificate 2010-002

Note that the watermark says “copy”, since this is a scanned copy of the original.  Pretty cool how it does that!

Presenting Your Paperwork To The Airline Travel Office

No later than two days prior to your flight, you’ll have to present your completed documents to the airline office for validation.  I’m not sure if Singapore Airlines has the same stipulation, but this was required by Philippine Airlines.  The documents I was required to show were the Import Permit, Export Permit and the AVA Veterinary Health Certificate.  The guy also asked me the weight of the cats and the dimensions and the weight of the carriers I was using.  Be sure to have that information on hand.  I had to waste a lot of time looking up the carrier dimensions and weight on my iPhone because I wasn’t prepared.

After the guy looks over your documents he’ll fax them to the airline office in the airport.  Once that’s done you’ll be good to go.

The Philippine Airlines office I went to is located at Parklane Shopping Mall, which is close to Dhoby Ghaut MRT station:

It’s not too hard to find.  There’s a Singapore Arts school on the corner of Orchard and Selegie.  You just turn up the road and then look for this facade:

IMG_0022

The entrance is located between the DBS sign and the McDonald’s sign there on the left.  When you enter the mall go down the first hallway on the right and it should be the 2nd or 3rd storefront on your right.  They close at 5 PM.

Changi Airport

Once you’ve presented your documents to the airline office, you can kick back and relax.  The next thing you have to do with your cats is get them ready for their trip on the day of the flight.

When you arrive at the airport and get in line to check-in, an attendant will likely usher you into the Business Class line for prompt handling of your cats.  Since the documents are faxed in ahead of you, they’ll be watching for you.  The clerk will weigh your cats and perform your usual check-in process, but before giving you your boarding pass you’ll have to go to the excess baggage counter to pay for your cats trip.  The rate was 20.50 per kilo when we traveled on May 6th, 2010 and we paid 330 SGD total for three cats and carriers.  Once you’ve paid the excess baggage fee you’ll receive your boarding pass and your cats will be wheeled away on a trolley.  They won’t be placed on the conveyor belts.

After this, it’s a typical flight.

NAIA

When you get to NAIA, you’ll probably rush off the plane like we did to catch up to your cats.  We got through immigration and customs pretty quickly, but they were already waiting for us at the baggage claim area.  The paperwork process at NAIA is extremely painless.  They even came out to the claim area to take our paperwork and payment from us.  Our cats were never put in a quarantine area and they didn’t make us cart them over to the desk.  Everyone seemed really amused to see them.

We paid our 650 PHP and then all 5 of us walked out into the bright Filipino sunshine to start the next chapter in our lives as residents of the Philippines!

Conclusion

Exporting your cat(s) from Singapore to the Philippines can be a long, complicated and very expensive process but it’s also very rewarding.  I think we spent upwards of 1200 SGD (including vaccination fees).  I encourage anyone who has pets to take them with you when you leave Singapore.  Cats aren’t emotionless beasts that should be tossed out on the street after you’re done ‘using’ them.  After two years of cat ownership I know that each one of my cats has a very different personality and that each one reacts differently to different situations.  If we’re gone for a while, they show that they missed us when we come back. A cat will ‘feel’ it if you abandon it in the street, the same way any other member of the family would.  Love them, protect them, and definitely take them with you and they’ll be your faithful companions for many years.

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IMG_0069

Corruption in the Philippines

I was told that in the Philippines, making money depends on how inventive you are, and how entreprenuerial you can be.  The average salary in the Philippines doesn’t count for much when converted to almost any other foreign currency, and most salaries in the Philippines don’t count for much there either.  This is especially true in the provincial areas, where an average salary might be 7,000 – 12,000 PHP (144 USD – 248 USD) per month.

Even the police and military in the Philippines receive low wages and have to do extra jobs on the side just to get by.  To me, this seems detrimental to the overall health of the nation, especially in regards to the military and police.  If the people who are meant to protect you can’t concentrate on their jobs because they’re so poor, they’ll either become ineffective or they’ll exploit their position, leading to corruption.

It’s no secret that the Philippines already has problems with corruption. The Philippines should be listed as an example of political corruption in encyclopedias, as it’s almost become a tradition for politicians in power to screw over the citizens. According to agencies like Transparency International, and Filipinos, the current president, Gloria Arroyo, is considered to be the most corrupt president in the history of the country. So, where do you lay the blame? The people who elected her? Well, maybe in a country like the US, where there are actually checks and balances and a somewhat fair election, but Gloria openly admitted to cheating during the 2004 election to win the presidency.

So, was the corruption in the Philippines evident even to me? Sure it was. The poor quality of public works like roads, phone and water services, the low quality of life, the rampant inflation between my first visit a year ago and this visit, and fees, fees, and more fees. Did you know you even have to pay a fee just to leave the country? It applies to tourists and Philippine nationals alike, except it’s higher for foreigners, because like I said before, all foreigners are rich in the eyes of Filipinos. They like to call it a “Terminal Usage Fee” and it comes up to something like 16 USD. What’s this fee going to? It’s certainly not going towards improving the terminals I’ve used there. That’s for damn sure. Again, I’d like to point you back to a prior post I made about NAIA, in Manila, here. For my wife, the fee is only 100 pesos (about 2 USD) but to get the paperwork done she has to travel to an office in Manila and sit around for an hour or more. On top of that they regularly charge Filipinos who work overseas exorbitant fees for something called the Overseas Workers Welfare Administrations, and Filipinos are required to upkeep their domestic Philhealth healthcare, even though they’re abroad and don’t need it. It’s all just ridiculous. When I left the US, I wasn’t required to pay extra fees. I’m not required to join an organization just because I left the country and have plans of working abroad. In fact, my foreign earned revenue won’t even be taxed up to a certain point (which is pretty high).

The Philippines is a country with a lot of potential that will never be realized as long as people like Arroyo sit in office, embezzling money from the people for the purposes of self-enrichment (and not the good kind like learning a second language either) and self-aggrandizement. It’s almost disgusting to look at. In fact, it’s almost like watching a large group of schoolyard bullies fight for authority, not realizing that there’s so much more beyond the schoolyard fence.

Ninoy Aquino International Airport, Manila, Philippines

NAIA has to be the worst airport I’ve ever been in and I’ll tell you why.

The physical appearance of the airport itself is a joke. From my experience, the airport is the first impression a traveler gets of the place he’s going, and if Manila wants to promote the image of a modernizing, world-class city, it’s doing a poor job of it. The paint on and in the building is faded and stained. The carpets are worn, and in some places the flooring is actually concrete slabs. My first impression was that it appeared to be a cross between a Sam’s Club and a well used, worn out car insurance office. The whole place seemed to be dirty too, to varying degrees. I was definitely not impressed.

The airport is very crowded. The airport itself is small, considering that it’s an international airport and the hub of air travel in the Philippines. This over-crowding is apparent as soon as you approach the building. The taxi drop off area is a mess of traffic and pedestrians that seems much more dangerous than it should be. The exterior standing area of the airport has a small sidewalk that is typically packed with waiting travelers. In addition there was a mob of Filipinos waiting for processing at the Overseas Foreign Worker office adjacent to the front entrance. This crowd of people seemed to spill out onto the street more often than not and consumed the majority of the waiting area. That brings me to another point. There is only ONE entrance! ONE door! All passengers are required to pass through a metal detector and have their baggage scanned at this entry point. That in itself is an admirable effort to keep the airport safe, but why is there only one? Why not two or three? Wouldn’t that make more sense, considering the amount of traffic the airport receives? Wouldn’t that improve travel time and customer satisfaction?

The employees in this airport are incompetent. Outside the airport there is an employee walking around demanding that people move closer to the entrance, even though there is nowhere to move to, since the area is packed full. It’s as if he doens’t bother to look or think about it before asking people to move. At the scanner by the door there is no form of baggage control. One of my wife’s bags was stolen from the scanner area before she was even able to make it through the metal detector. In Singapore, at Changi International, baggage is put in a numbered tray and you’re given a numbered placard to turn in for your baggage after being scanned. This ensures that the correct person gets the correct baggage. No such luck or system at NAIA. My wife’s stolen bag led us to the discovery of further incompetence on the part of airport staff. We proceeded to the information desk and asked if anyone had turned in a backpack. We didn’t expect that anyone would of course, but they made an announcement over the intercom. We didn’t have time to wait around so my wife asked if she could have the phone number for the information desk so she could call back at a later time to see if the bag had turned up. The airport personnel at the information desk DID NOT KNOW THE NUMBER FOR THEIR OWN DESK! How can someone who works at an information desk not even know their own phone number? It seems ironic, and blatantly stupid. It also displays a lack of training and customer care. I suppose the problem with that is that for most travelers there isn’t really a choice when it comes to using that airport. That shouldn’t create an atmosphere where employees don’t care about the customers though. It’s a poor reflection of the airport, the city and the country.

There is a terminal usage fee that must be paid prior to entering the departure gate areas. Now, correct me if I’m wrong, but aren’t fees of that sort normally included in the price of a plane ticket? Aren’t the airlines that utilize NAIA paying fees already to do business at that terminal? Why is there an additional fee travelers are required to pay prior to being able to leave the country? I’ve never seen anything like this at another airport. I got the impression that it was just another way for NAIA to dig into people’s wallets. Also, where are these extra fees going? If it’s a terminal usage fee, shouldn’t the fees collected be used to improve the terminal? Then why does it look like crap? The terminal usage fee is 18 USD and while that may not seem like a lot to some travelers, I feel that it’s an unnecessary waste of my hard earned cash.

If I had a choice, I wouldn’t use NAIA again. Unfortunately, there aren’t multiple terminals to choose from, which is the case in most areas. My wife submitted a complaint letter to the airport but never heard back from them. I wasn’t really surprised. It would be nice if those in charge of NAIA would take an active interest in the quality of their facilities and the quality of customer service their employees are providing.

Oh, and one other thing to note… NAIA doesn’t even have its own homepage. In this day and age that’s surprising and sad. The hyperlink at the top sends you to the NAIA wiki page.